Phones · VoIP

Business phones that just work.

Business phone systems & hosted VoIP for SW-Washington businesses.

Modern VoIP and Cisco phone systems for SW-Washington businesses — set up and supported by a local team, on one simple bill. Powered by VoIP PBX Express.

Business phone systems by Wallaby Networks

Dropped calls, a system nobody can manage, and a provider you can never reach — that's how most small businesses experience "phone service." We make your phones boring again: reliable, modern, and answered locally when you need us.

What's included

Everything your phones need, on one bill

Hosted VoIP & cloud PBX

Enterprise features without the on-site hardware headache.

Cisco desk phones & softphones

Take your extension anywhere, on any device.

Keep your numbers

We port your existing business lines, no downtime.

Auto-attendant & call routing

Voicemail-to-email and smart routing — sound bigger, never miss a call.

SMS, e-fax & call recording

The add-ons most providers nickel-and-dime.

Local install & support

Real people from The Igloo, not an overseas queue.

Why Wallaby for phones

More than a dial tone

Your phones, plus the AI that answers them

Pair your system with Arthur, our 24/7 AI receptionist.

One vendor, one bill

Phones bundled with your network, security & cameras.

Backed by a voice specialist

VoIP PBX Express has run Cisco phone systems for years.

How it works

Three steps to a calmer infrastructure

Free assessment

We review your phones, network, security & cameras — no cost, no pressure.

Custom quote

One bundle, one bill — and we'll beat your current bill.

We run it from The Igloo

Monitored 24/7, always answered, always bouncing back.

Questions, answered

VoIP & phone systems FAQ

Can we keep our current phone numbers?

Yes — we port every business number over with no downtime.

Do we need to buy all-new phones?

Usually not. We'll reuse compatible handsets where it makes sense and only recommend new Cisco gear when it saves you money long-term.

What internet do we need for VoIP?

Most business connections are fine; our free assessment checks your bandwidth and we can add a backup line so calls never drop.

Who supports it after install?

A local team, monitored 24/7 from The Igloo — and our AI answers instantly, day or night.

How much does a business phone system cost?

We quote every system to the business — number of phones, features, and locations all matter — so there's no one-size price. Most customers switching to us land below their current phone bill; send us that bill in a free assessment and we'll beat it.

Can you install phones in Olympia and nearby cities?

Yes — we install and support business phone systems across Olympia, Lacey, Tumwater, Centralia, Chehalis, Shelton and the rest of SW Washington, set up and monitored from The Igloo in Tenino. You keep your existing numbers.

Powered by VoIP PBX Express

Enterprise Cisco phone systems — set up & managed for you

Your Wallaby phones are delivered by VoIP PBX Express, our voice arm — 20+ years of Cisco expertise, rated 4.9★ across 100+ reviews. Real Cisco hardware, pre-configured, installed in under two hours, and managed end-to-end so you don’t touch the tech.

Included with a new Wallaby sign-up: your Cisco phone system and your Arthur AI-receptionist setup come with the managed plan. Ask us how →

Choose your system

Cisco 8841 IP desk phone

50-Phone SIP

Ships with 44× Cisco 8841 + 4× Cisco 8851 (reception)

Included with your Wallaby plan

Get a free quote →
Cisco 8841 IP desk phone

100-Phone SIP

Ships with 94× Cisco 8841 + 4× Cisco 8851

Included with your Wallaby plan

Get a free quote →

What’s included with every system

  • Cisco IP PBX router — the brain: call routing, voicemail, auto-attendant
  • Cisco 8841 executive phones — color LCD, HD audio, gigabit, custom logo backgrounds
  • SIP phone lines via SIP Express Plus — full phone service, no separate carrier
  • Free Cisco PoE gigabit switch — powers every phone over one cable
  • Auto-attendant (IVR) + voicemail-to-email
  • Softphones — iPhone, Android, Mac, PC (use it anywhere)
  • Remote-assisted install — 90% pre-configured, up in under 2 hours
  • Lifetime warranty & support and Cisco-certified technicians (CCNP)

Cisco hardware is refurbished to like-new and carries a full warranty.

SIP Express Plus — your phone service, handled

The managed phone-line service that bundles voice, warranty, and support into one — so you need no separate phone carrier. Included with your Wallaby plan.

  • Dedicated SIP lines with HD audio
  • Keep your numbers (porting, ~5–10 days) · E911 · Caller ID & CNAM
  • Managed by a Certified Network Specialist
  • Month-to-month — no long-term contract · priority support · lifetime hardware warranty

The Cisco phones

Cisco 8841 IP desk phone
Cisco 8841
Executive desk phone (every system)
Cisco 8851 IP phone
Cisco 8851
Reception phone
Cisco 8861 wireless IP phone
Cisco 8861
Wireless (Wi-Fi/BT) desk phone
Cisco 8845 video IP phone
Cisco 8845
Video phone
Cisco 8832 conference phone
Cisco 8832
Conference phone
Cisco CP-BEKEM key expansion module
Cisco CP-BEKEM
Receptionist sidecar
Cisco 730 wireless headset
Cisco 730
Wireless headset

What clients say

Rated 4.9★ for phone systems & support

Verified reviews for VoIP PBX Express — Wallaby Networks' voice arm.

★★★★★
"The team has been phenomenal with their pricing and support. The system came preconfigured and final on-site setup was a breeze. Highly recommend their team and SIP service."
ShaxonCA · via VoIP PBX Express, a Wallaby company
★★★★★
"We've used the Cisco IP PBX with Cisco 8800 phones for over a year… reliable, user-friendly… We've had zero downtime, and any minor questions were promptly handled. Highly recommend."
Masood VydyarakathCA · via VoIP PBX Express, a Wallaby company
★★★★★
"We needed to replace an aging phone system. VoIP PBX Express provided good value in both price and service. Would not hesitate to use them again."
MattTX · via VoIP PBX Express, a Wallaby company
★★★★★
"Scott was fast and easy to work with when we moved our system to a new office!"
Verified Customervia VoIP PBX Express, a Wallaby company

Part of the all-in-one stack

One local team for your whole infrastructure

Bring us your phone bill — we'll beat it.

A free assessment for SW-Washington businesses: Olympia, Lacey, Tumwater, Centralia & more.